Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Alloy Help Center
  1. Alloy Help Center
  2. Buy with Prime Requests

Buy with Prime Requests

Welcome! You can raise a request for Buy with Prime Requests using the options provided.

Ask a question

Have a question? Submit it here.

Required fields are marked with an asterisk*
Powered by Jira Service Management
{"xsrfToken":"cbde6c63d2aa17a2a13209a4f7eac9ef787f200d_lout","branding":{"id":"4","key":"bwpr","name":"Buy with Prime Requests","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/7","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#1685de","headerLinkHoverBGColor":"#1685de","headerBadgeColor":"#1685de"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/42d74502-75a9-4b70-bf5a-86f24ffd7773/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZTBmOGFlMi0yY2U2LTQxM2QtOTBlMS03NWIyMDA0MmE5ZjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQyZDc0NTAyLTc1YTktNGI3MC1iZjVhLTg2ZjI0ZmZkNzc3MyI6WyJyZWFkIl19LCJleHAiOjE3NjgzNDA2NTEsIm5iZiI6MTc2ODM0MDA1MX0.KWmTsFxPcT8Iz9MeXhYbd01X61fd4ZfaYCehdZcorqo&client=de0f8ae2-2ce6-413d-90e1-75b20042a9f1&mode=fit","logoId":"42d74502-75a9-4b70-bf5a-86f24ffd7773","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Alloy Help Center","sharedPortalName":"Alloy Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Alloy Help Center","sharedPortalName":"Alloy Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2b2e32","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/23661667-9a0b-4424-86da-e1ce5986320d/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZTBmOGFlMi0yY2U2LTQxM2QtOTBlMS03NWIyMDA0MmE5ZjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjIzNjYxNjY3LTlhMGItNDQyNC04NmRhLWUxY2U1OTg2MzIwZCI6WyJyZWFkIl19LCJleHAiOjE3NjgzNDA2NTEsIm5iZiI6MTc2ODM0MDA1MX0.GEJJgyxd57wf3rWTr8LLVwdqPqN8uWX5YvHS1oi5nV4&client=de0f8ae2-2ce6-413d-90e1-75b20042a9f1&height=300&mode=fit","bannerMediaApiFileId":"23661667-9a0b-4424-86da-e1ce5986320d","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#2b2e32","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"4","key":"bwpr","projectId":10043,"serviceDeskId":4,"name":"Buy with Prime Requests","description":"<p>Welcome! You can raise a request for Buy with Prime Requests using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","reqTypes":[{"id":"27","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10549,"iconUrl":"https://servicedesk.support.runalloy.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[5],"key":""},{"id":"26","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10540,"iconUrl":"https://servicedesk.support.runalloy.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[5],"key":""},{"id":"28","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://servicedesk.support.runalloy.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":5,"name":"General"}],"orderMapping":{"5":[26,27]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a2c47a14-54a6-3244-bbb1-ba3933cf27c8","appLinkName":"System Confluence","appLinkUrl":"https://alloyautomation.atlassian.net/wiki","spaceKey":"BWPR","spaceName":"Buy with Prime Requests","spaceUrl":"https://alloyautomation.atlassian.net/wiki/spaces/BWPR","isServer":false},"labels":[],"projectKey":"BWPR","serviceDeskId":4,"kbLinkDomainURLs":["https://servicedesk.support.runalloy.com","https://alloyautomation.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BWPR","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZTBmOGFlMi0yY2U2LTQxM2QtOTBlMS03NWIyMDA0MmE5ZjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA0MyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjgzNDEyNTEsIm5iZiI6MTc2ODM0MDA1MSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.LkbHIwhpKYKg4baaGx6i3iQ6jEa40YtW1oh3yyhH5M0","targetCollection":"upload-project-10043","endpointUrl":"https://api.media.atlassian.com","clientId":"de0f8ae2-2ce6-413d-90e1-75b20042a9f1","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":27,"projectId":10043,"issueType":{"id":"10061","name":"Ask a question"},"form":{"name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","intro":"<p>Have a question? Submit it here.</p>","instructions":"","icon":10549,"iconUrl":"https://servicedesk.support.runalloy.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"What is your question or general request?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/4/create/27","requestValidateBaseUrl":"/servicedesk/customer/portal/4/validate/27","calendarParams":{"firstDay":0,"date":"2026-01-13T13:34:11-0800","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a2c47a14-54a6-3244-bbb1-ba3933cf27c8","appLinkName":"System Confluence","appLinkUrl":"https://alloyautomation.atlassian.net/wiki","spaceKey":"BWPR","spaceName":"Buy with Prime Requests","spaceUrl":"https://alloyautomation.atlassian.net/wiki/spaces/BWPR","isServer":false},"labels":[],"projectKey":"BWPR","serviceDeskId":4,"kbLinkDomainURLs":["https://servicedesk.support.runalloy.com","https://alloyautomation.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZTBmOGFlMi0yY2U2LTQxM2QtOTBlMS03NWIyMDA0MmE5ZjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA0MyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjgzNDEyNTEsIm5iZiI6MTc2ODM0MDA1MSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.LkbHIwhpKYKg4baaGx6i3iQ6jEa40YtW1oh3yyhH5M0","targetCollection":"upload-project-10043","endpointUrl":"https://api.media.atlassian.com","clientId":"de0f8ae2-2ce6-413d-90e1-75b20042a9f1","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=alloyautomation","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"cbde6c63d2aa17a2a13209a4f7eac9ef787f200d_lout","baseUrl":"https://servicedesk.support.runalloy.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://alloyautomation.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"de0f8ae2-2ce6-413d-90e1-75b20042a9f1","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"dbb9a0168d854b938368420af9b97652","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://alloyautomation.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}