Alloy Help Center

Welcome to the Alloy Help Center

Featured portals

  1. Alloy Support

    Welcome! You can raise a request for Alloy Support using the options provided.

  2. Buy with Prime Requests

    Welcome! You can raise a request for Buy with Prime Requests using the options provided.

  3. Best Buy

    Use this portal if you are a Best Buy BOPIS Merchant

Suggested forms

  • Submit a request or incident in Buy with Prime Requests

    Submit a request or report a problem.

  • Technical support in Alloy Support

    Need help installing, configuring, or troubleshooting Alloy Embedded? Select this to request assistance.

  • Ask a question in Buy with Prime Requests

    Have a question? Submit it here.

  • Report a bug in Alloy Support

    Tell us the problems you're experiencing.

Powered by Jira Service Management
{"xsrfToken":"ee2b871ee745377b714a34b80a34b9efa1d90e7d_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/42d74502-75a9-4b70-bf5a-86f24ffd7773/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZTBmOGFlMi0yY2U2LTQxM2QtOTBlMS03NWIyMDA0MmE5ZjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQyZDc0NTAyLTc1YTktNGI3MC1iZjVhLTg2ZjI0ZmZkNzc3MyI6WyJyZWFkIl19LCJleHAiOjE3MzQzODkxODksIm5iZiI6MTczNDM4ODU4OX0.JtMNHITnT5PsC8SaprbL-H0w1eXwDAsleF33QwfOI4U&client=de0f8ae2-2ce6-413d-90e1-75b20042a9f1&mode=fit","logoId":"42d74502-75a9-4b70-bf5a-86f24ffd7773","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Alloy Help Center","sharedPortalName":"Alloy Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Alloy Help Center","sharedPortalName":"Alloy Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2b2e32","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ec6d7999-107f-46ba-8ea9-4418b5648f98/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZTBmOGFlMi0yY2U2LTQxM2QtOTBlMS03NWIyMDA0MmE5ZjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVjNmQ3OTk5LTEwN2YtNDZiYS04ZWE5LTQ0MThiNTY0OGY5OCI6WyJyZWFkIl19LCJleHAiOjE3MzQzODkxODksIm5iZiI6MTczNDM4ODU4OX0.xo2U5EVMKF5er2xHR9WCHnNo0ydG51gxvmA4bF2vpZ0&client=de0f8ae2-2ce6-413d-90e1-75b20042a9f1&height=300&mode=fit","bannerMediaApiFileId":"ec6d7999-107f-46ba-8ea9-4418b5648f98","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=alloyautomation","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"ee2b871ee745377b714a34b80a34b9efa1d90e7d_lout","baseUrl":"https://servicedesk.support.runalloy.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://alloyautomation.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"de0f8ae2-2ce6-413d-90e1-75b20042a9f1","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"bd6ca7f8d8ff4374a3311413556a7bcd","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}