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Alloy Help Center
  1. Alloy Help Center
  2. Xero/Amazon Business Support

Xero/Amazon Business Support

Welcome! You can raise a request for Xero's integration App with Amazon Business using the options provided.

Technical support

Need help installing, configuring, or troubleshooting Alloy Embedded? Select this to request assistance.

Required fields are marked with an asterisk*

Please describe your problem

Please provide as much detail as possible so we can identify the root issue and replicate accordingly.

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